Unit Description
This unit covers competencies required to manage telephone calls. It involves handling telephone calls, maintaining caller register, and maintaining communication equipment.
- Teacher: FARIDA MASAWI
Masawi Virtual Academy
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Masawi Virtual Academy
OUR MOTTO:
LEARNING WITHOUT BOUNDARIES
Available courses
Unit Description
This unit covers the competencies required to maintain office paper records. It involves creating clients’ files, identifying and retrieving files for use, monitoring file movement and updating file records. This standard applies in business industry.
- Teacher: FARIDA MASAWI
Unit Description
This unit covers competencies required to process office documents. It involves
applying keyboard skills, interpreting office instructions and preparing office
manuscripts.
- Teacher: FARIDA MASAWI